Hilti Case Study

About the customer

Hilti Corporation (Hilti Aktiengesellschaft or Hilti AG, also known as Hilti Group) is a Liechtenstein multinational company that develops, manufactures, and markets products for the construction, building maintenance, energy and manufacturing industries, mainly to the professional end-user. It concentrates mainly on anchoring systems, fire protection systems, installation systems, measuring and detection tools (such as laser levels, range meters and line lasers), power tools (such as hammer drills, demolition hammers, diamond drills, cordless electric drills, heavy angle drills, power saws) and related software and services

Challenges of the customer

Hilti Web application is called a Hilti online, which serves more than 70+ countries across the world. Hilti mobile app was a simple wrapper around the Hilti online for a particular country.

Solution Delivered

General Developers Developed their Hilti Online Mobile application using Hybrid technologies, this allowed all Hilti customers to order the tools using their mobile app. This mobile application allows users to scan the tools, quickly add the tools using barcode and QR coders. Users can scan the tools using NFC and get the status of the tools. 

Driving successful Outcomes

Hilti mobile app helped to increase over all orders across Hilti and also increased the customer engagement.